Roby Casino Terms and Conditions

Accepting These Terms When You Register

By completing registration and creating an account, you accept these terms and their full legal force. Clicking Register after entering your email, password and personal details constitutes acceptance of every clause below, applied from that moment on your account. If you do not accept these terms in full, you must not complete registration or make a deposit. Continued use of your account after any update to these terms, including logging in or placing a wager after the update date, constitutes acceptance of the revised version.

Technical Malfunctions and Void Round Results

A confirmed technical malfunction, whether in game software, the random number generator feed, or the platform itself, voids the round in which it occurred. Where a malfunction affects the displayed outcome, payout, or balance, we correct the account balance to reflect the result that would have applied under normal operation. Malfunctions reported by a player are investigated against server-side logs rather than the client display, since the client interface can desynchronise from the server outcome without affecting the underlying result recorded on our side. A dispute over a voided round is handled through the escalation route described later in these terms.

Liability Limits, Deposits and Withdrawals

Our liability for any single incident is limited to the funds held in your account balance at the time the incident occurred; we are not liable for indirect losses, including a session interrupted by a connectivity fault on your device or network. Deposits and withdrawals move through the methods below, each with its own minimum and processing time.

The minimum withdrawal across all methods is $15. Your VIP level sets your daily and monthly withdrawal ceiling, from $750 a day at Levels 1 and 2 up to $2,300 a day and $30,000 a month at Level 5.

Conduct We Do Not Allow

We prohibit multi-accounting: registering more than one account per person, household, or device results in closure of every linked account and forfeiture of any associated bonus funds. Bonus abuse, including using a promotional offer in a manner contrary to its stated purpose, such as covering opposite bets across linked accounts to lock in a wagering-free profit, is treated the same way. Collusion between players at live or table games to gain an unfair advantage is prohibited, as is the use of automation, including bots, scripts, or any software that plays on your behalf without direct human input at each action.

Verifying Your Identity Before a Withdrawal

We require identity verification (KYC) before processing your first withdrawal, and may request it again at any point if account activity warrants a further check. Accepted documents include an Australian driver’s licence, a passport, a Medicare card, and a proof of address such as a recent utility bill or bank statement. Verification is typically completed within one business day of documents being submitted through your account area. A withdrawal request submitted before verification is complete is held pending, not declined, and processes automatically once your documents are approved.

Who Can Play and Which Law Applies

Registration is open to individuals aged 18 and over. One account is permitted per person; a second account, whether opened deliberately or by accident, is subject to closure under the conduct rules above. By registering, you confirm that participating in online gambling is lawful where you reside and that you are acting on your own account rather than on behalf of another person. Roby Casino operates under Curacao Online Gaming Licence OGL/2023/158/0074, issued by the Curacao Gaming Control Board, through the operator Adonio N.V. This is an offshore licence rather than an Australian one; Roby Casino is not authorised by any Australian state, territory, or federal regulator, and it remains your own responsibility to confirm that participation is lawful in your jurisdiction before you register. These terms, and any dispute arising from use of your account, are governed by the framework applicable to Adonio N.V. under its Curacao licence, with the Curacao Gaming Control Board retaining regulatory jurisdiction over the operator.

What Happens When You Accept a Bonus

Accepting the welcome package or any recurring promotion attaches a 35x wagering requirement to the combined total of your deposit and bonus funds, or a 40x requirement to free spin winnings specifically. A maximum bet of $5 per spin applies for as long as bonus funds remain active in your balance; wagers above this limit while a bonus is active can void the remaining bonus and any winnings generated from it. Bonus funds and free spins expire 10 days after being credited if the wagering requirement has not been met by that point, at which stage they are removed from your balance automatically. Deposits made through Skrill or Neteller do not qualify for the welcome package. 18+ only; every bonus is subject to these conditions in addition to any terms specific to that particular promotion.

How These Terms Can Change

We may update these terms at any time to reflect changes to our payment methods, promotions, or regulatory position. Material changes are posted on this page with a revised update date, and continued use of your account after that date constitutes acceptance of the new version. Where a change would materially affect an active bonus or an ongoing wagering requirement, the version of these terms in force at the time you accepted that specific bonus continues to apply to it until it expires or is completed in full.