Responsible Gambling at Roby Casino
Setting Deposit, Wager and Session Limits
You can set a deposit limit, a wager limit, or a session-length limit from your account settings at any time. Tightening any of these limits, for example lowering your weekly deposit cap or shortening your session reminder interval, takes effect immediately once you confirm the change. Loosening a limit, such as raising your deposit cap or removing a session reminder, only takes effect after a cooling-off period, so a moment of frustration after a losing session cannot be used to reverse a limit you set with a clearer head a day earlier.
Taking a Time-Out or Excluding Yourself
A time-out temporarily locks your account for a period you choose, during which you cannot log in or deposit, and it lifts automatically once the period ends. Self-exclusion is a longer-term measure that closes your account entirely for a duration you select; reinstating access after self-exclusion requires you to contact support once the exclusion period has passed, rather than happening automatically on expiry. Both tools are set from your account settings and, like other limit tightening, take effect immediately once confirmed.
Age Verification and Parental Controls on Your Device
Registration is restricted to players aged 18 and over across every Australian state and territory, with no exceptions. We ask for your date of birth at registration and verify it against your submitted identity document, such as your Australian driver’s licence or passport, before your first withdrawal is processed. If you share a device with a minor, we recommend using your operating system’s built-in parental control software to block access to gambling sites from that device, since our own age check applies only at the point of registration and login rather than continuously on the device itself.
Recognising the Signs of Problem Gambling
Signs that gambling has stopped being entertainment include chasing losses with larger bets than originally planned, spending more time or money than intended, borrowing money to fund deposits, or feeling anxious or irritable when unable to play. Neglecting work, study or relationships in favour of playing, and hiding the extent of your play from people close to you, are also common indicators. Any of these signs is a reason to use the deposit, wager, or session limits described above, or to reach out to one of the support services below.
Treating Roby Casino as Entertainment, Not Income
We provide gambling as a form of entertainment, not as a way to generate income, and we recommend setting a budget you can afford to lose before you start a session rather than deciding how much to spend as you go along. Treating a loss as the cost of entertainment, similar to a ticket for a show, keeps the activity in proportion; treating it as money that must be won back is one of the more common paths into problem play, and it is exactly the pattern our limit tools are built to interrupt.
Where to Get Help
If gambling has stopped being fun, several Australian support services are available at no cost. Gambling Help Online offers free counselling around the clock, with a national line on 1800 858 858. BetStop, the National Self-Exclusion Register, is an Australian Government initiative that lets you exclude yourself from licensed Australian wagering operators at once, though it does not cover offshore platforms such as Roby Casino directly, so use the self-exclusion tool in your account settings alongside it if you want to stop playing with us specifically. Lifeline provides 24-hour crisis support on 13 11 14 for anyone in immediate distress, gambling-related or otherwise.