Roby Casino Legal Notice

Operator details, licence information and how to escalate a dispute with Adonio N.V.

Legal Notice for Roby Casino

Operator Details and Ownership of Our Content

Roby Casino is operated by Adonio N.V. under Curacao Online Gaming Licence OGL/2023/158/0074. A registered company number and physical registration address are not published on this site; the operator is registered in Curacao under the jurisdiction of the Curacao Gaming Control Board, and correspondence regarding the operating entity should be directed to [email protected]. All text, graphics, game titles and branding displayed on robyaustralia.com belong to Adonio N.V. or to the respective game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Play’n GO and Hacksaw Gaming, whose trademarks and game assets appear here under licence from those providers. Reproduction of any site content, including game screenshots or promotional graphics, without written permission is not permitted.

Who Is Responsible for the Content on This Site

We are responsible for the content published directly on robyaustralia.com, including the text on this page, the bonus terms, and the game descriptions in our catalogue. We are not responsible for content generated by third-party game providers inside their own game clients, such as in-game help screens or paytables, since those are controlled by the studio that built the game rather than by us.

Where a page on this site references an external organisation, such as a responsible gambling support service, the accuracy of information published on that organisation’s own site sits outside our control. We do not review or endorse the content of external sites beyond confirming, at the time of publication, that the organisation referenced is a genuine support service relevant to Australian players.

How to Escalate a Dispute

A complaint about your account or a transaction should first be raised with our support team at [email protected], who provide a written response. If the outcome is not satisfactory, the complaint can be escalated to the Curacao Gaming Control Board, which holds regulatory oversight of Adonio N.V. under licence OGL/2023/158/0074. We keep a record of every escalated complaint and its outcome for as long as required under our licence conditions.

Our Licence and Regulator

Roby Casino operates under Curacao Online Gaming Licence OGL/2023/158/0074, issued to Adonio N.V. by the Curacao Gaming Control Board. The licence covers game fairness standards, segregation of player funds, and the dispute process described above. This licence is issued outside Australia and does not amount to authorisation to operate as a licensed gambling service within Australia; players remain responsible for satisfying themselves that using an offshore platform is lawful in their own circumstances before registering.

For any legal or operator enquiry not covered elsewhere on this page, contact [email protected]. This is the same address used for account support, so include a note in your message that the enquiry relates to a legal or content matter to help our team route it to the right person. Where an enquiry requires input from the operator directly rather than the support team handling day-to-day account questions, expect a written reply rather than a live chat response, since legal correspondence is tracked separately from ordinary support tickets.